Privacy Policy

This Privacy Policy explains how Novel City Iron Plate collects, uses, shares, and retains personal data when visitors use novelcityironplate.makeup or communicate with us about our AI software development and AI implementation services.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

Your Rights

Depending on your location and the type of data involved, you may be able to request access, correction, deletion, or restriction of certain information, and you may object to some processing or withdraw consent where consent is used. We may need to verify your identity before acting on a request.

Available rights may vary based on the nature of the request and applicable law.

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the information or action you are requesting. We may ask for enough information to confirm your identity and locate the relevant records. If we cannot fulfill a request, we will explain the reason where appropriate.

Requests are reviewed and handled through a verification process before any action is taken.

Data Retention

Retention periods depend on the type of data, the reason it was collected, and any legal, accounting, or operational need to keep it. When data is no longer needed, we delete it, anonymize it, or retain it in a limited archive where required for compliance or dispute handling.

We keep information only as long as needed for the stated purpose or a legal requirement.

Changes to This Policy

If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version will apply from its stated effective date.

We may revise this notice when our practices, services, or legal obligations change.

Privacy email

[email protected]

Telephone

+994 99 100 77 97

Mailing address

1, Mirzə Ələkbər Sabir Küçəsi Dalan 2, İsmayıllı, AZ

Privacy contact

[email protected]

Use the contact details below for privacy questions, access requests, or concerns about this notice.

How We Use Data

We process personal data to operate and secure the website, respond to inquiries, manage relationships, provide requested services, maintain records, analyze site performance, improve functionality, detect fraud or misuse, and meet legal or contractual obligations. We may also use information to support AI-related scoping, implementation, testing, and service administration.

We use personal data only for operational and compliance purposes tied to the site and services.

Service Providers and Partners

We may share personal data with vendors and other service providers that support hosting, analytics, security, communications, customer management, and project delivery. We may also share information with professional advisers and business partners involved in implementing or supporting our services, subject to confidentiality and use limitations.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosures

We may share personal data to comply with law, legal process, or lawful requests; to protect our rights, users, and systems; or to respond to investigations, disputes, or enforcement matters. We may also disclose information when necessary to prevent fraud, security incidents, or misuse of the site.

We disclose information to authorities only when a valid legal basis requires it.

01 · Collection

Data We Collect

We may collect identifiers and contact details, account or project information, communications, billing or transaction records if applicable, device and browser data, usage data, and content submitted through forms, demos, or support requests. In an AI software and implementation context, this may also include information needed to evaluate requirements, configure services, and support delivery.

The categories collected depend on how a visitor uses the site and services.

02 · Sources

Sources of Data

We collect personal data from users when they submit forms, request information, communicate with us, or otherwise interact with the site. We also receive data from devices and browsers, analytics tools, service logs, and business partners involved in operating or supporting the website and related services.

Some information is provided directly, while other data is created through normal site use.

03 · Cookies

Cookies and Similar Technologies

Our site may use essential cookies to support basic functions, performance cookies to understand how the site is used, and preference cookies to remember settings. We may also use similar technologies for security, session management, and service improvement. These tools may collect device and usage information over time.

We use a limited set of cookies for site operation, analytics, and preference handling.

04 · Controls

Cookie Controls

We use standard browser and device controls to manage cookies and similar technologies. Users may block or delete cookies through their browser settings, and some browsers provide additional privacy controls. If cookies are disabled, certain site features may not function as intended.

Cookie choices can usually be adjusted through browser settings and similar controls.